Terms Conditions

Unless otherwise agreed to in advance and in writing, the following Terms & Conditions apply.  Total charges incurred are billed to the client’s credit card unless invoice arrangements have been made and approved in advance or there is an existing corporate billing account.  Overland accepts VISA, MasterCard and American Express credit cards.  Credit card authorization forms must be completed and signed prior to confirmation of services.  Checks or cash may also be accepted subject to an authorized credit card guarantee and identity validation for security purposes.  Checks may be required to be received in advance in order to clear prior to date(s) services are rendered.  Cash payments may also need to be paid in advance.  Chauffeurs do not carry change.  New and one-time clients may be required to present their card for swiping.  Additional ID verification may also be necessary.

Airport Transfers

Overland provides a flat rate for most domestic commercial airport pickups and drop-offs to or from MCI in the immediate metro Kansas City area and involving most major airports and metropolitan areas across the US.  The commercial airport transfer rate is based upon a pickup and drop-off without any associated delay or waiting time exceeding fifteen (15) minutes. Your vehicle is dispatched according to the flight’s estimated time of arrival as provided to Overland by FAA data and/or each respective airline’s automated system (Overland is not responsible for delays caused by the airline’s automated system or otherwise). Billing shall revert to the prevailing hourly rate in the event the client is delayed, or the waiting time is exceeded, beyond the allotted fifteen (15) minutes.  Rates and terms may be different for private FBO’s, service involving international arrivals and service in commercial airports outside the U.S.