Frequently Asked Questions

Frequently Asked Questions

Most frequently asked questions and answers when you book an executive car and limo service in Westchester County and all over New York.

We are mainly focused on New York, New Jersey, Connecticut, California, Florida, Washington D.C., Texas, and other major states. We are offering airport travel, corporate travel, wedding transportation, hour/ as directed services, and door-to-door/ point-to-point services in a wide range of fleets according to the customer’s demands. 

Prime Car & Limousine is a well-known private limo service with a long list of trusted and satisfied customers from all over the States. Prime Car is dedicated to providing exceptional and luxurious car services, whether it’s for a corporate conference, airport travel, wedding transport, or door-to-door service.  Our professional chauffeurs and dispatch team are at your disposal to ensure your safety, pleasure, and comfort. Read our complete Frequently Asked Questions and Answers.

We have a wide-ranged limo fleet to fulfill your luxury needs, be it a black luxury sedan, SUV, or stretch limo. We are offering one-of-a-kind masterpieces of Chrysler, Ford, Lincoln, Cadillac, Chevrolet, and much more. All our vehicles are well-maintained and have luxury features like leather recliner seats and complimentary services

We have categorized our fleet the following 8 types:

  • Luxury Sedans
  • Premium Luxury Sedan
  • SUVs
  • Van – 11 or 14 Passengers
  • Stretch Limo – 6-8 Passengers
  • Stretch Limo – 10 Passengers
  • Mini Coach Bus – 24 to 36 Passengers
  • Coach Bus – 56 Passengers

If you don’t find your question in Frequently Asked Questions. For further details, please contact our customer care or have a call at 914 – 498 – 4455.

Yes, Prime Car & Limousine Service provides all types of baby/child car seat harnesses. You can book it in advance, we are offering front facing and back facing:

  • Infant Seats
  • Toddler Seats
  • Booster Seats

Prime Car &’s top priority is to provide the utmost luxurious ride to its customers, we are offering complimentary amenities to all our customers, including corporate clients, airport pick-ups and drop-offs, wedding transports, etc. Our complimentary services include:

  • Bottled Water
  • Fresh Packaged Mints
  • Daily Newspaper
  • Weekly Magazines
  • 24-hours Wi-Fi Service

Other amenities that can be arranged on advanced bookings include:

  • Baby Car Seat Harness
  • Coffee On Demand

Our chauffeurs are professionally trained and experienced in pick-up services from airports, you will easily find our driver at the place you specified at the time of reservation. We are offering two types of pick-up services for airport travel:

  • Meet and Greet Service
    • Our chauffeurs can meet you at the terminal with a name sign, which will be convenient for you to identify him.
    • You can meet our chauffeur inside the terminal, outside the customs-for international flights
    • You can meet our chauffeurs outside the terminal-for domestic flights
  • Express Airport Pick-up 
    • For airports with no parking slots, our chauffeur can meet you at the curbside.
    • For further convenience, you can inform us about your location, terminal, and door number.
    • Or you can ask for a customized name sign for the reserved car, which will make it easier for you to identify your ride. 

You can inform Prime Car & Customer Care by contacting on 914 – 498 – 4455, our dispatch team is always in contact with our chauffeurs and monitoring your ride 24/7 to assist the chauffeurs about the best route to take and to ensure all the luxury comforts are provided to each of our customers. 

Yes, we are actively operating 24 hours a day, 7 days a week, and 365 days a year. You can rely on us with every type of ground travel car service. 

The cancelation of a booked reservation should ideally be before the last 24 hours, but Prime Car & Limousine Service is flexible with our loyal customers. We charge 50% of the cancelation fee if the reservation is cancelled within the last 6 to 8 hours, depending on the circumstances. The best method would be to inquire about it from our customer care and by calling us at 914 – 498 – 4455 or E-mail us at info@primecarandlimos.com

  • We can book a reservation within 1 to 2 days for luxury sedans, premium luxury sedans, and SUVs. 
  • On the other hand, we need 7 days prior reservation for Sprinter Vans, Stretch Limos, Mini Bus, and coach bus

Yes, we are offering all exclusive corporate pick-ups and drop-offs to all the major heliports and private-jet pickups. Prime Car & Limousine Services has a wide-ranged fleet to cater to every type of customer with utmost luxurious comfort.

FAQ - Frequently Asked Questions